Key policies and safety principlesPick a topic to read the full details
This page is a plain-language summary of the key principles. In practice the latest official policy, terms of service and applicable regulations apply.
TRUST & COMPLIANCE
Trust & complianceLong-term trust built on transparency and responsibility
TPOWER takes applicable law, regional eligibility, platform security and transparency seriously. What is offered, and on what terms, follows the relevant regulations and formal documentation.
01
Region and eligibility
What is available varies with local law, age requirements and applicable policy. Please confirm you qualify before using the service.
02
Transparent information
Key conditions covering services, promotions and policies are presented clearly and updated promptly when they change.
03
Platform safeguards
Ongoing attention to system stability, account protection, data security and unusual-activity monitoring reduces the risk of unauthorised access and misuse.
04
Policy and record keeping
Key policies and notices are kept under version control. Where this summary differs from the formal terms, the latest official version applies.
IMPORTANT NOTICE
The operating entity, licence details, scope of authorisation and how to verify them are set out in verifiable official documents and the latest announcements.
RESPONSIBLE ENTERTAINMENT
Responsible playKeeping play relaxed, healthy and under control
Play should be a free, clear-headed and affordable choice. Plan your time and budget in advance, and pause as soon as it starts affecting daily life.
01
Meet the legal age
Only users who meet the legal age where they live and qualify for the service may take part. Minors may not use the platform.
02
Set your time and budget
Set a budget you can afford and a finish time before you start. Do not borrow, do not use money meant for living costs, and take breaks.
03
Never chase losses
Outcomes are uncertain. Do not increase your stake to win back losses, and do not continue while upset or otherwise not thinking clearly.
04
Spot the warning signs
If you find yourself hiding it, going over budget, losing sleep or work time, or struggling to stop, step back and take a break.
IMPORTANT NOTICE
If you are finding it hard to stop, or play is affecting your finances, mood, work or relationships, pause now and seek help from a professional service where you live.
PRIVACY & TERMS
Privacy & TermsClear about data, rights and responsibilities alike
We take transparency and clear limits on data use seriously. Site content, account responsibilities, service rules and data handling are governed by the formal privacy policy and terms of use.
01
What we collect and why
Account, contact, device and transaction data is processed only as far as needed to provide the service, maintain security, improve the experience and meet applicable obligations.
02
Protection and retention
Access limits and safeguards are matched to the nature of the data, which is kept only for lawful purposes, operational need or the required period.
03
Your account, your responsibility
Provide accurate details, keep your account information safe, and follow applicable law, promotion rules and the platform's formal terms of service.
04
Content and rights
Trade marks, imagery, likenesses and partner marks on this site are protected. They may not be copied or used commercially without authorisation.
IMPORTANT NOTICE
Never send passwords, verification codes, full payment details or other highly sensitive information through a general enquiry form. Read the separate policy of any third-party service before using it.
AML / KYC
Identity & fund securityNecessary checks that keep the platform safe
Identity checks and risk review confirm who you are, that you are of legal age and that your account details are correct, and help detect unusual transactions, fund risk and unauthorised account activity.
01
Identity and age checks
We may request valid identification, proof of address or other documents to confirm the account holder's identity, age and eligibility.
02
Source of funds review
Where applicable, we may reasonably review the source of funds, the payment method and its relationship to the account holder, to reduce fraud and illicit-funds risk.
03
Unusual activity monitoring
Unusual transaction patterns, multi-account abuse, unauthorised access and other high-risk behaviour are identified, reviewed and acted on.
04
Protecting verification data
Verification data is restricted to authorised staff and lawful purposes, and is protected, retained and deleted in line with applicable requirements.
IMPORTANT NOTICE
Verification requirements vary by region, risk level and the transaction itself. We may reasonably request further information or temporarily limit an operation.
